Consumer
Information

Consumer information alert

Before hiring Air Quality Pros USA,
review public records.

Two BBB profiles link to airqualityprosusa.com. Their displayed ratings are D+ and D−, and BBB lists complaint-response reasons on each profile. Read the original records before deciding.

The methodology of this company includes imitating other legitimate companies, doing "inspections" to lead to suggestions on duct/vent cleaning. Grossly overcharging on these services, and using intimidation to leave positive reviews.

View public record Consumer checklist

Research page updated

Published review summaries

Yelp 1-star reviews: reported experiences

These are brief, attributed summaries of public Yelp reviews shown in screenshots supplied to this site on October 7, 2026. They are not independently verified findings. Open Yelp for each reviewer’s full words and any platform updates.

Yelp · 1-star · Mar. 29, 2026

Preparedness concern

Reviewer said a technician arrived without the cleaning material needed for the scheduled unit cleaning.

Yelp · 1-star · Dec. 24, 2025

Installation and callback concern

Reviewer reported a dryer-vent installation problem and said repeated messages were not returned.

Yelp · 1-star · Aug. 24, 2026

Installation and repair concern

Reviewer reported an AC-unit installation error and disputed the follow-up repair handling.

Yelp · 1-star · Mar. 16, 2026

Pricing concern

Reviewer said a duct-cleaning visit led to a dryer repair they considered too expensive.

Yelp · 1-star · Jul. 14, 2026

Quote and diagnostic concern

Reviewer reported charges for duct cleaning and an AC consultation, then said a second opinion identified a different issue.

Yelp · 1-star · Apr. 6, 2026

Sales-pressure concern

Reviewer said they agreed to work after a lengthy sales discussion and later considered the price inflated.

Yelp · 1-star · Aug. 29, 2026

Scope and billing concern

Reviewer reported a ventilation quote that increased after service and questioned the work and billing described.

Yelp · 1-star · Aug. 15, 2026

Quote and follow-up concern

Reviewer reported a lower price after challenging an initial quote and described an unsatisfactory follow-up experience.

Yelp · 1-star · Sep. 16, 2026

Inspection and service concern

Reviewer reported pressure to approve work during an AC inspection and said promised follow-up service did not occur.

Yelp · 1-star · Jul. 12, 2026

Appointment communication concern

Reviewer said a confirmed appointment was cancelled without advance notice.

Yelp · 1-star · Jul. 21, 2026

Post-service concern

Reviewer reported an AC stopped working after maintenance, alongside pricing and follow-up concerns.

Yelp · 1-star · Jul. 28, 2026

Vent-work and callback concern

Reviewer reported a problem after duct work and said the company did not complete promised follow-up.

Yelp · 1-star · Oct. 2, 2026

Dryer-duct service concern

Reviewer said a dryer-duct cleaning did not resolve the issue and reported a $300 charge.

Yelp · 1-star · Sep. 23, 2026

Sanitization and callback concern

Reviewer reported a lingering chemical odor after service and said requested callbacks did not occur.

Yelp · 1-star · Jun. 26, 2026

Repeated appointment concern

Reviewer reported two missed scheduled appointments and said they would not use the service again.
Open Yelp review source

Published review summaries

Google Maps 1-star reviews: reported experiences

These brief, attributed summaries are based on public Google Maps reviews shown in a screenshot supplied to this site on October 7, 2026. They are not independently verified findings.

Google Maps · 1-star · 1 month ago

Advertised-price concern

Reviewer said a $99 dryer-vent cleaning visit led to a proposed $499 repair and described communication concerns.

Google Maps · 1-star · 5 months ago

Value concern

Reviewer described their experience as a poor value and urged other consumers to review the source before hiring.

Google Maps · 1-star · 2 months ago

Dryer-vent service concern

Reviewer reported a dryer vent was not cleaned, a tool was left inside, and later follow-up did not resolve their concern.

Google Maps · 1-star · 5 months ago

Service duration and pricing concern

Reviewer said their parents were charged $2,000 after a short air-duct service visit and questioned the work performed.

Google Maps · 1-star · 6 months ago

Estimate and pricing concern

Reviewer said they sought an estimate but were charged $2,300 for air-duct cleaning and felt pressured during the visit.

Google Maps · 1-star · 1 year ago

Duct-cleaning scope concern

Reviewer described the visit as a bait-and-switch experience and raised concerns about the work scope and pricing.

Google Maps · 1-star · 1 year ago

Contractor-identification concern

Reviewer said they believed the company had been sent by another business and described an urgent dryer-vent service experience.

Google Maps · 1-star · 10 months ago

Repeated no-show concern

Reviewer reported a missed 10 a.m. appointment and a second missed rescheduled appointment, without a call.

Google Maps · 1-star · 6 months ago

Price concern

Reviewer reported a $600 charge for about one and a half hours of work and considered it excessive.

Google Maps · 1-star · edited 1 year ago

Business-identity uncertainty

Reviewer said they were uncertain whether their experience involved this company or a similarly named business, and urged readers to verify the business identity before relying on reviews.

Google Maps · 1-star · 2 years ago

Price-disclosure concern

Reviewer said they were charged $500 for a repair without being told the cost beforehand.

Google Maps · 1-star · edited 2 years ago

Late appointment and estimate concern

Reviewer reported a late cancellation, then a $600 estimate after a $90 vent-cleaning advertisement.

Google Maps · 1-star · 1 year ago

Lead-source and quote concern

Reviewer said they reached the business through a lead-generation number and reported a quoted price that later increased.

Google Maps · 1-star · 2 months ago

Advertised-price and scope concern

Reviewer reported a dryer-vent visit moved from a $79 advertised cleaning to a proposed $475 cleaning and a suggested $2,200 piping replacement.

Google Maps · 1-star · 1 day ago

Installer-identity and price concern

Reviewer said a quoted $699 price became $1,000, and stated they believed the business was not authorized by their AC installer after checking with that installer.

Google Maps · 1-star · edited 2 months ago

Property-damage and follow-up concern

Reviewer said they noticed dents on a dryer after service, reported them promptly, and did not receive the refund or follow-up resolution they said was promised.

Google Maps · 1-star · 3 months ago

Quoted-price and scope concern

Reviewer said a $199 “unlimited duct cleaning” text offer was followed by a late arrival, a narrower scope, and an attempt to charge more than the quoted amount.

Google Maps · 1-star · 3 months ago

Inspection damage and quote concern

Reviewer reported marks and a crooked vent after an inspection, said the company declined to correct them, and described a quote that was reduced by 50% after repeated refusals.

Google Maps · 1-star · edited 6 months ago

Dryer-duct cleanup and follow-up concern

Reviewer said a dryer error persisted after paid cleaning and sanitization, reported delayed follow-up, and described lint being left on the roof.

Google Maps · 1-star · edited 2 months ago

Dryer-vent cleaning concern

Reviewer said they paid $588 for a cleaning, then hired another company after finding lint remained and the dryer did not work the following day.

Google Maps · 1-star · 9 months ago

Appointment, quote, and equipment concern

Reviewer reported a missed appointment, difficulty confirming a verbal quote, a late rescheduled visit, and concern that unsuitable duct-cleaning equipment was used.
Open Google Maps review source

Verified public record

BBB records tied to the same website

BBB profiles for Air Quality Pros USA and Air Quality Pros each link to airqualityprosusa.com. The records below are separate BBB profiles and are presented separately.

Better Business Bureau · direct source

BBB rating: D+

The BBB profile states this business is not BBB accredited and lists “Failure to respond to 1 complaint(s) filed against business” among its rating reasons. BBB also notes that its profiles are not endorsements and advises consumers to consider a company’s size, complaint volume, complaint nature, and responses.

Open BBB profile
Read Air Quality Pros USA BBB reviews Read Air Quality Pros USA complaint information

Better Business Bureau · separate direct source

Air Quality Pros — BBB rating: D−

This separate BBB profile also links to airqualityprosusa.com. BBB lists “Failure to respond to 1 complaint(s) filed against business” and “2 complaint(s) filed against business that were not resolved” as rating reasons. It identifies a Beverly Hills address and (323) 996-3573 phone number.

Open BBB profile
Read Air Quality Pros BBB reviews Read Air Quality Pros complaint information

Public-address comparison

E.E Cleaning Services contact listing

E.E Cleaning Services publicly lists 269 South Beverly Dr, Beverly Hills, CA 90212 and (424) 484-5537. BBB’s separate Air Quality Pros profile lists the same street address. A shared address alone does not establish common ownership, billing practices, or a service relationship.

Open E.E Cleaning Services contact page

Source-linked contact record

Known contact information for Air Quality Pros USA

Beware that Air Quality Pros USA uses different names and numbers to contact people. Here are some we have compiled:"

Personal account · reported October 5, 2026

Anonymous consumer report

A consumer reports receiving text messages and phone calls from people who identified themselves as AC Control, the name of the consumer’s installer. The consumer attributes these contacts to Air Quality Pros USA and states that message and call records are retained.

The same consumer provided a transaction record with a posting date of October 6, 2026 that displays E.E SERVICES as the merchant name. The original record contains personal financial information and is not published. This record documents one consumer’s transaction descriptor; it does not, by itself, establish corporate ownership or a broader billing practice.

Before you hire

Consumer checklist for home-service work

  1. 01

    Confirm identity

    Ask for the legal business name, license information, address, and written scope before an inspection or service visit.

  2. 02

    Compare written estimates

    Get more than one itemized estimate. Ask what could change the price and obtain approval requirements in writing.

  3. 03

    Read reviews at source

    Use the platform’s filters to read recent reviews across rating levels. Check dates, specifics, and business responses.

  4. 04

    Choose a payment method thoughtfully

    Review the payment processor’s terms and retain invoices, estimates, photos, and all communications.

Methodology

How this page handles public information

Listings are included only when public evidence supports an identity match. Ratings can change and are shown only as a date-stamped observation. Individual reviews are linked only where a direct public permalink is verified. Corrections or verified source links can be sent to the site operator.